Privacy Policy

At Mantenimientos NL we take the protection of your personal data very seriously. This policy explains how we collect, use and protect your information in accordance with the General Data Protection Regulation (GDPR).

Controller	Mantenimientos NL (Néstor Ramón Lezcano Velázquez / Y-4941651-T)
Purpose	Handling enquiries, sending quotes and managing contracted services.
Legal basis	User consent and performance of a service contract.
Recipients	Data is not shared with third parties, except where required by law.
Rights	Access, rectification, erasure and other rights detailed below.

1. Who is the Data Controller?

The owner of this website and controller of personal data is Mantenimientos NL, with address at Calle Boquerón 5, PO3 13, Marbella, Málaga, and contact email servicios.mantenimientosnl@gmail.com.

2. For what purposes do we process your personal data?

At Mantenimientos NL we process the information provided by interested parties in order to:

• Manage and send the requested gardening or maintenance quotes.
• Provide the contracted maintenance services (pool cleaning, pruning, irrigation, etc.).
• Answer questions or enquiries submitted through our contact form or WhatsApp.

3. How long do we keep your data?

Personal data provided will be kept for as long as the commercial relationship is maintained or for the number of years required to comply with legal obligations (e.g. invoicing).

4. What is the legal basis for processing your data?

The legal basis for processing your data is the consent you give us when sending a message or quote request, and the performance of the contract when you engage our services.

5. To whom will your data be disclosed?

Your data will not be communicated to any third-party company or organisation, unless there is a legal obligation to do so.

6. What are your rights when you provide your data?

Any person has the right to obtain confirmation as to whether Mantenimientos NL is processing personal data concerning them. Interested parties have the right to:

• Access their personal data.
• Request the rectification of inaccurate data.
• Request erasure when the data is no longer necessary for the purposes for which it was collected.
• Request the restriction of processing.
• Object to the processing of their data.

To exercise these rights, please send us an email to servicios.mantenimientosnl@gmail.com including a copy of your ID document so that we can verify your identity.

7. Data security

Mantenimientos NL has adopted the technical and organisational measures necessary to ensure the security and integrity of the personal data it processes, and to prevent its loss, alteration and/or access by unauthorised third parties.